What is RPA? Application of RPA in life


Perhaps RPA is a fairly new concept to us that not everyone has heard of it. But for businesses, RPA is a fairly familiar concept. So what is RPA? Let’s learn about RPA through the article below.

1. What is RPA?

RPA (Robotic Process Automation) is a concept that refers to software robots in computers that replace brain workers automatically perform desk jobs (mainly jobs with fixed logic). The concept of RPA started to be used in Japan in 2016, until 2017 created a big buzz thanks to its ease of understanding and ability to deliver quick results. Up to now, along with AI and IoT, RPA has become one of the common IT words that everyone has heard at least once. However, there are still many people who do not fully understand RPA or do not know about the difference and the relationship between AI and RPA …

RPA is used to perform high-volume tasks that are repeated in cycles such as: Input, create orders, grant access rights and work related to integration with many systems. different. RPA can be used in finance, insurance, banking, accounting, customer care, human resources…

2. What is RPA technology?

Robotics technology has the tendency to “virtualize the workforce”, then it can simulate the transactional tasks you need automatically: interaction, administration, … bring very high accuracy.

Some industries such as insurance, banking, information technology, and health are also applying a lot of this technology in their operations. There have been significant effects and promises to grow even more than expected in the future.

Some European businesses believe that RPA can free employees from repeating previous jobs manually and easily causing errors.

Then, exploited software values will be needed in activities with higher productivity and higher development potential. That is why the core of RPA technology is seen as a tactic to automate all processes, so that you keep your position and stay at the forefront so that opponents cannot surpass you.

3. Application of RPA in life

The advantage that RPA brings is not only maximum cost reduction but also supports the following works:

  • Save time and improve work better
  • Flexible and scalable data required
  • Very high accuracy
  • Your employees won’t have to focus on redundant processes, just focus on more efficient jobs.
  • The automation software can also control the performance
  • You have more time, can focus on delivering innovation and delighting your customers
  • Accurate data collection and analysis.
  • In the future, RPA will cover a lot in all business activities of enterprises.

In short, RPA is understood as a tactical tool that can analyze every problem you need, control the whole process, then RPA is a fundamental solution, using a system of statistics redundancy in the same process.

Therefore, existing businesses need this technology to have an innovative business process – creating more profitability and efficiency in business operations.